Shipping policy
Thank you for visiting and shopping at Lumicup.com. Following are the terms and conditions that constitute our Shipping Policy.
Processing time: Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 1-3 working days after the order is placed. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping time: This refers to the time it takes for items to be shipped from our fulfillment center to the destination. Standard Delivery time 10–15 working days Express Delivery time 5–8 working days
Shipping rates & delivery estimates: United States (Domestic) Standard Delivery - (Condition: $0.00 to $59.99) (Cost: $10.00) Free Standard Shipping – (Condition: $60.00 and up) Express Delivery - (Condition: $0.00 to $99.99) (Cost: $20.00) Free Express Shipping – (Condition: $100.00 and up)
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking: You will receive a Shipment Confirmation email once your order ships, which contains your tracking number(s). The tracking number will be active within 24 hours.
Damages: Lumicup is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Contact Us E-mail: tedpatterson687@outlook.com Business Address:
215 E Anaheim St, Wilmington, CA 90744, United States