Friendly Warranty Reminder
To ensure a worry-free experience with Lumicup products, please review the following warranty information before purchase and use:
Warranty Coverage
Under normal use and proper care, Lumicup products are covered against defects in materials or workmanship. This warranty applies only to genuine products purchased through official channels or authorized retailers.
Exclusions from Warranty
The following situations are not covered under warranty, including but not limited to:
Damage caused by drops, impacts, or external force
Normal wear and tear, such as scratches, dents, or cosmetic changes
Damage resulting from misuse, abuse, improper handling, or unauthorized modifications
Natural wear of non-core or consumable components
Products purchased from non-official sources or without valid proof of purchase
Warranty Resolution
If a product is confirmed to be eligible for warranty service, Lumicup will provide repair, replacement, or an equivalent substitute at our discretion. If the original product, color, or model is no longer available, a comparable alternative may be offered.
How to Request Warranty Service
To request warranty support, please contact our customer service team with your order information and a description of the issue. Our team will review your request and assist you promptly.
Contact Us
For any product or warranty-related inquiries, please contact us at:
Email: tedpatterson687@outlook.com
Thank you for choosing Lumicup. We are committed to providing reliable, durable drinkware you can trust.